Tech Tip Tuesday: Windows 7 and 8 Won’t Run Windows Update? Try this!

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We’ve been seeing a lot of issues with Windows 7 and 8 computers lately that flat won’t run Windows Update.  If you try, one of two things happen:

  • After about four hours, Windows Update times out and returns an error.
  • After about an hour or two, Windows Update says it’s up to date, even though it is a known fact that the computer has updates to install.

The solution is to install the July 2016 Update Rollup from Microsoft.  This appears to fix most issues with Windows Update that we’ve run into recently.

You can download this package for Windows 7 here:

https://support.microsoft.com/en-us/kb/3172605

or for Windows 8 here:

https://support.microsoft.com/en-us/kb/3172614

 

jay