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Service Plan Comparison Chart

  Basic
$40/month
Plus
$45/month
Pro
$65/month
Complete
$99/month³
Regular software updates - monitored Included Included Included Included
Regular software updates - enforced Not Included Included Included Included
Workstation Anti-Virus protection Included Included Included Included
Server Anti-Virus protection¹ N/A Included Included Included
Disk Defragmentation scheduled and monitored Included Included Included Included
Regular Hard Drive Scans Included Included Included Included
Data Backup configured and monitored¹ Included Included Included Included
Router/Firewall Setup Not Included Not Included Included Included
Router/Firewall configuration backup Not Included Not Included Included Included
  Basic Plus Pro Complete
Unlimited Email Support Included Included Included Included
Unlimited Phone Support² Included Included Included Included
Unlimited Remote Support² $25 per Incident Included Included Included
Unlimited On-site Support 20% Discount 20% Discount Included Included
Network Mapping and Documentation Not Included Included Included Included
Network Hardware/Software Inventory Not Included Not Included Included Included
Software Licensing Inventory/Compliance Not Included Not Included Included Included
Dell/HP Warranty tracking Not Included Not Included Included Included
Real-Time trouble alerts, allowing us to correct problems before you know they exist Not Included Not Included Included Included
  Basic Plus Pro Complete
Three-Year Computer Replacement Program Not Included Not Included Not Included Included
Complete IT Budget Control. No surprises. Period. Not Included Not Included Not Included Included

1) May require purchase of additional hardware, software, or services.
2) Up to 15 minutes per incident.
3) Standard desktop Windows-based computer. Price may vary for laptops, high-end PCs, Macs, etc.

Note: All covered equipment must be no more than four years old. Price listed is per computer per month.
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Master Computing

Local: 940-239-4842
Toll Free: 877-444-1203
Fax: 972-767-0887

1402 N. Corinth Street
Suite 216
Corinth, TX 76208

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